AI & Support

AI Content Disclaimer and Support Policy

This page explains the limits of AI-generated lesson content and how to contact support.

Effective date: May 19, 2026

1. AI-assisted content

JENECONK uses AI-assisted workflows to help generate lesson notes, diagrams, and related educational content. These outputs are intended to support teacher productivity, not replace teacher judgment.

2. Review before classroom use

Teachers and school users should review generated content before classroom use, printing, or distribution. The strongest results usually come from clear requests, especially when broad topics are narrowed with a sub-topic.

3. Quality can vary

Output quality may vary by topic, class level, format, input clarity, provider availability, and diagram coverage. In some cases, the platform may block a lesson before export if the result drifts away from the requested lesson focus.

4. Standard and Deep

Standard is the faster everyday option. Deep is the richer option for fuller explanations, stronger examples, and more teaching detail. Even so, all AI-generated outputs should still be reviewed by the user before use.

5. Support channels

You can contact JENECONK support through:

6. Expected support use

Support is appropriate for:

  • worker or generation failures
  • billing or plan-activation issues
  • blocked lesson confusion
  • account access and school invitation issues
  • reporting a clearly wrong or unsafe lesson result

7. Response expectation

We aim to respond as quickly as practical. Timing can vary by issue type, payment verification needs, and the operational load at the time of contact.